Customer Service
At Real Leather Bag, we are committed to excellent customer service. Find information on our shipping policies, payment methods, and return procedures below. For assistance, contact us at email.
SHIPPING TIMES AND COSTS
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Standard Shipping: 10 to 15 days
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Free Delivery: We offer free delivery to many countries and areas. You can check if your area qualifies for free delivery at the checkout page.
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In-store Pickup: Not available. As you know, we offer high-quality products at the lowest market prices. To keep our prices competitive, we do not have physical stores.
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Next-day and Express Delivery: Not possible because all our products are made to order. For example, when you place an order today, we will confirm it and then start crafting your product.
PAYMENT METHODS
We accept the following payment methods:
- Card Payment
- PayPal
Rest assured, your credit card details are securely saved during the transaction process.
EXCHANGES, RETURNS AND REFUNDS
As our products are made to order based on your confirmation, it is very challenging for us to accept returns. However, if there is an issue with the product, please contact us at info.realleatherbag@gmail.com, and we will do our best to resolve the matter.
For any further questions or assistance, please feel free to contact us and basic FAQs . Thank you for choosing Real Leather Bag!